Frequently Asked Questions
Who seeks mental health therapy services?
Engaging in mental health therapy services during times of overwhelming stress and crisis is absolutely necessary, but we encourage most people to catch their stress signs early so that they can take their time finding a provider. People often benefit the most when they can build a therapeutic relationship with a clinician over time, and they can have meaningful conversations about what support should feel like and look like.
Who seeks services with your Nutritionist?
What we are interested in is discovering the foods that bring nourishment and satisfaction while empowering people to make decisions that move them towards a healthy relationship with their nutrition.
With children, how do we know when mental health therapy is needed?
- Strained relationships with peers
- Struggles or lack of interest in school
- Challenges with community engagement and participation
- Difficulties with sleep-wake cycle regulation
- Noticing increased stress signs such as running away or social withdrawal
- Changes in eating and appetite
It is also common for parents to identify the need for mental health support while having conversations with teachers or caregivers. It is not uncommon for children to behave differently in a variety of settings, so events like parent-teacher conferences can sometimes help identify the benefits of additional supports.
What is parent guidance?
Parent guidance is an embedded component of any child therapy we provide at Mente. It can also be a stand-alone service for families who wish to reflect on their own parenting and caregiving strategies without having the child present.
What is the SPACE Treatment Program?
Take a look at this interview with Margaret Lacy, LMHC, our Lead SPACE therapist.
What are your fees?
Each of our therapists has a “fees” section within their profile on our website. Please make sure to review this information as you are preparing to engage in services.
Do you bill insurance?
What questions should I ask my insurance carrier before working with Mente?
Here are some of the questions that our clients have told us are helpful to know ahead of time:
Call your insurance company to ask the following questions:
- What coverage do I have for mental health services?
- What is my coverage with out of network providers?
- Do you cover CPT code 90837? How much do you reimburse for this code? How much do you reimburse if the provider is out of network?
- For relationship therapy, do you cover CPT code 90847? The diagnosis code is Z63.0 Problems in relationship with spouse or partner.
- Do I have a deductible? How much?
- How much can I expect to pay per session after I meet my deductible?
- What do I need to submit in order to get reimbursed for out-of-network services?
Are you able to offer superbills if I qualify for reimbursement through my insurance?
- Do I qualify for reimbursement for out-of-network services?
- If so, what do I need to submit in addition to the superbill?
- How much will you reimburse for CPT code 90837 (individual counseling)?
- How much will you reimburse for CPT code 90847 (relationship counseling)?
- What are the modifier codes you need to see on the superbill for telehealth services?
Do you offer telehealth services and in-person services?
We will update this message every month. Please come back and check on our availability. You can also sign up for our newsletter to receive monthly updates.